Return & Refund Policy

Effective Date: 11-07-2025

We want you to love what you buy from Pitara. If you’re not satisfied, here’s how we handle returns:

1. Return Window

  • Returns are accepted within 7 days of delivery.

  • Products must be unused, unwashed, and in original condition with tags and packaging.

2. Non-Returnable Items

  • Sarees purchased under SALE or discounted price are not eligible for return/refund.

  • Customized or pre-stitched sarees are non-returnable.

3. Refunds

  • After receiving the product, we will inspect it and process a refund. Refund will be credited to your original payment method within 5-7 working days.

  • Refunds may be denied if the returned item does not meet our quality standards.

4. Return Process

  • Email us at support@pitara.in with your Order ID and reason for return.

  • Our team will guide you through the process and provide a return address.

5. Shipping Policy

All orders are delivered within 4-7 business days.