Effective Date: 11-07-2025
We want you to love what you buy from Pitara. If you’re not satisfied, here’s how we handle returns:
Returns are accepted within 7 days of delivery.
Products must be unused, unwashed, and in original condition with tags and packaging.
Sarees purchased under SALE or discounted price are not eligible for return/refund.
Customized or pre-stitched sarees are non-returnable.
After receiving the product, we will inspect it and process a refund. Refund will be credited to your original payment method within 5-7 working days.
Refunds may be denied if the returned item does not meet our quality standards.
Email us at support@pitara.in with your Order ID and reason for return.
Our team will guide you through the process and provide a return address.
All orders are delivered within 4-7 business days.